Wednesday, December 26, 2007

Is your Association a Facilitator or a Director?

The Young Association Professional blog was originally proposed as a committee blog, but that idea was rejected. The association that hosted the committee preferred to support their association blog and not support competing blogs – even niche blogs that could compliment the larger blog. That’s fine, I’m a big boy (don’t let the photo fool you), I’ll just blog on my own. But this begets the question, as association professionals, are we facilitating our members conversations/energies or are we directing them?

With the internet connecting like minded individuals easier than ever with blogs, social networking sites and other emerging technologies, it’s time to really take a hard look at the conversations our members are having.

Thanks to these Web 2.0 (or 3.0 or 2.1 or what ever version you consider it) technologies, members can now have conversations and interact with each other without having to come to an association event – or perhaps more terrifying – without having to join the organization.

We as association professionals need to transition ourselves (if we haven’t already) from middle-people to facilitators. And while Web 2.0 threatens associations, it also offers opportunities to strengthen them. We as a community of association professionals know the technologies that are out there and we know how to use them. Now we need to open our ears toward the conversations our members are having and empower them with these new social technologies to help them continue the dialogue with each other rather than through staff or committees.

Listening to these dialogues as they happen will allow us to:

  • Get a real time pulse on our members needs/wants/interests
  • Connect members who may not have connected otherwise
  • Make networking easier (imagine opening a social network before each conference to allow members to network before the event – taking out the time and anxiety that comes with networking with strangers)
  • Develop programming/white papers/ educational tools and products our members need
  • Give all members an opportunity to become active in the association

Let the conversations happen naturally. If members are talking, listen and facilitate that conversation, harness that energy. Because if you direct a member to a destination they don’t necessarily want to go to, they may go rogue. And if they go rogue on too many items, they may leave your association and open one on facebook, or ning, or use one of the other emerging technologies. And while it may not cause the organization to go under, there is an awful lot of value in free. And there are young professionals who have connected to individuals across the country without ever having paid a due.

So case in point – if no one member is the same, how can one blog serve all equally? (Is it so bad to branch into niches?) While it wasn’t accepted by the committee, I welcome any and all young professionals to join as a blogger on Young Association Professional as a full-time blogger, or simply as a guest blogger. Simply email me at rawolfejr@yahoo.com and I’ll add you.

P.S. (Do blogs have post scripts?)
I am happy to report that I was actually mentioned by Ben Martin, CAE Blogger, as one of the candidates for new blogger of the year (I was at the bottom of the list though, but on the list none the less). This was really a pleasant surprise because Ben has one of the most valuable blogs on association management. If you haven’t visited it, check it out on the side bar. His blog is a great mix of tech, links, and insight padded with some lighter moments (the caulking of the tub post is a classic example).

So it’s been almost two weeks since my last post – er… my first post, but I’m back, and hope to be mentioned by Ben again next year – maybe as up and coming blogger (hint, hint). Thanks Ben for the acknowledgement and for getting me started up again.

Saturday, December 8, 2007

What is the minimum age for your membership?

As a Young Association Professional, this question is quite near and dear to my heart. While I don’t deal specifically with membership in my association, I would recommend you ask the above question.

ASAE and the Center did and I thank them for it (Please note this has not been endorsed by ASAE and the Center – it’s simply an organization that I participate in as a young professional). The result was the rising star membership, a membership fee that is reduced to entice young professionals an opportunity to join for a significant discount.

Why is the discount important to me as a young professional?

  • The $100 annual fee is easier for me to pitch to my supervisor (a $265 membership fee as a new employee could be a hard sell)
  • It shows me that the association is at least acknowledging young professionals in the field
  • It breaks down the barriers for me, as a young professional, to join the American Society of Association Executives – a title I am at least 10 years away from
  • It allows me to attach myself to my industry as opposed to just my department/position (Over the last 3 year's I've transitioned from a training professional to an association professional)

What about the benefits for my organization/member’s company?

  • Effective way to invest in younger staff
  • Effective reward/incentive for younger staff
  • Increased insight into the industry, allowing for a better understanding of company's goals/procedures
  • Build network of industry peers earlier/different set of peers from executives in my association

What about the benefits to your association/host association?

  • You potentially get a 20-40 year member (even if I pay the $100 over 20 years, ASAE potentially recruited a $2000 member – if I pay $100 for 5 more years and the normal $265 over the following 15 that is a $4475 – assuming I only pay for membership)
  • Ability to implement programs proactively for future generations of membership
  • Keep up and coming stars in the industry (Isn’t the overall goal of the association to advance the industry?)
  • Referrals – whether I recommend a fellow young professional to join or sign up my new employee after their 90 day review (which I recently did) – providing services to young professionals naturally increases the reach of the association

Now, not every association may have a significant need for young members because there are a variety of professions where individuals start with experience, such as… well there’s…. wait, everybody at some point starts out as a young professional before they become an executive or manager. So why doesn’t every association have student/young professional memberships?

Time constraints/costs/lack of staff?

Associations can provide the following services right off the bat for younger members:

  • Mentoring programs with Sr. members – (good opportunity to use new web technologies
  • General information to break in/advance in the industry
  • Making information provided to regular members available to younger members for a discounted rate
  • Opportunities to participate in committees/volunteer opportunities (Web2.0 and social responsibility initiatives are both good opportunities to engage younger members)

Remember, in 10, 15, 20 years from now as the association leaders of today retire, it will be young professionals, such as myself, who will continue the legacy that’s been started today. Wouldn’t it benefit the industry you’re working in as well as your association to groom the future leaders of tomorrow today?